Customer Support Executive - Inbound

Customer Support Executive - Inbound Job in Pakistan
Pinnacle Enterprise , Pakistan

< 1 Year
20,000 - 25,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
Minimum Intermediate or A-Level
Total Vacancies
10 Jobs
Posted on
May 20, 2013
Last Date
May 31, 2013

Job Description

Pinnacle requires offshore customer support executives for its inbound operations. Handling customers via live chats, inbound calls and email correspondence are the major tasks. Needs to perform business requirements and trend analysis for client satisfaction and profitability. Job includes pure customer service operations for our international clients.
We offer career development, performance bonuses, transportation service, attendance & holiday allowances,and paid annual leaves. One may also have the opportunity to coach other team members or move into specific product specialties.

Job Specification

We are looking for someone who is responsive, dedicated and thrives in a fast-paced environment.
Excellent language, communication and interpersonal skills.
Sound knowledge of computers & Internet with above average typing speed.
Should be able to assure 100% customer satisfaction.
Demonstrated ability to effectively resolve customer issues/ complaints with patience.
Candidates with preceding call center experience with International customer support will be favored.

Pinnacle Enterprise

Information Technology and Services - Karachi, Pakistan
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