Customer Relationship Specialist - Remote
Ytviews, Pakistan
Job Description
About the job
- Good communication skills in Spoken English
- Negotiations
- Customer Follow up
Tasks to be done:
-Talking to customers for orders
-Taking orders from customers
-Negotiate with customers
-Updating status to the customers
-Taking follow up with the team for execution of the order
Job Type: Full-time
Benefits:
• Cell phone reimbursement
• Internet reimbursement
Schedule:
• Day shift
Experience:
• Business development: 1 year (Preferred)
• Lead generation: 1 year (Preferred)
• total work: 3 years (Preferred)
• Sales: 1 year (Preferred)
Job Specification
Strong negotiation and influencing skills.
The ability to communicate confidently – both through speaking and writing – with colleagues and clients from all levels of an organisation.
Self-motivation.
A level of creativity when it comes to thinking of new sales opportunities.
Ensuring your existing clients are satisfied through after-sales care, as well as gaining and using feedback
Identifying and approaching potential new companies or individuals to engage as clients
Researching industry trends and providing advice to colleagues about client strategy or new sales opportunities
Giving presentations to clients about products or services
Acting as a point of contact for complaints and escalating issues as appropriate
Ensuring that the terms of a contract are adhered to by both your employer and clients
Understanding and helping to meet the targets and aims of the client.