Role Definition: The NOC Engineer monitors and executes the daily operational activities needed to manage IT services and the supporting IT infrastructure.
A NOC Engineer monitors large computer networks and servers for problems from a central location or remotely.
Skills & Qualifications
The candidate must possess in-depth knowledge and hands-on experience in the following technologies:
Computer Networks, Routers & Switches, Troubleshooting, Servers / Firewalls, Printers / Scanners,
VOIP, CCTV Management, Microsoft Products, Windows/ Mac OS, Backup & Recovery, Wi-Fi
Controllers, Software Installations/ Upgradations, LANs and WANs
Professional Experience
Total Professional Experience:
Total professionally working experience should not be less than 3 Years evidenced by the experience certificates issued from the entities the work is performed. The experience certificates should carry the contact details of the company, especially the direct contacts of the reporting manager.
Specific Experience:
Significant IT Support experience of minimum 3-5 years as NOC Specialist / IT Network
Operations/ IT Systems Administration/ IT Infrastructure Management, etc., in a role that requires Desktop, Networks and Software Systems Management, Analysis and TroubleShooting in an enterprise environment. Awareness of industry and professional standards is must.
Qualifications
Academic Qualification:
At least Bachelor Degree from a re-known Institute/University.
Processional Certifications:
Relevant professional Certifications in the field are preferred. Good english Communication Skills is must