Job Description
Handling of all the live issues.
Receiving calls from the franchisees/clients as well as making calls.
Maintaining backup plans.
Reporting daily progress to supervisor.
Job Specification
Candidate should have Bachelors Degree in Software Engineering/Computer Sciences or Telecom.
Good Networking experience/knowledge.
Excellent English conversation skills.
Understanding of databases.
Basic skills of writing SQL queries.
Windows troubleshooting skills.