Fri, 01 Mar 2024 23:32:34 GMT
CSR-Outbound

CSR-Outbound
Translation Empire, Pakistan

Experience
2 Years
Salary
50,000 - 70,000 PKR
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Bachelors or higher
Total Vacancies
1 Job
Posted on
Feb 24, 2023
Last Date
May 24, 2023
Location(s)

Job Description

Job Responsibilities:

  • Manage/handle the outgoing/incoming calls professionally
  • Identify and assesses customers' need to achieve satisfaction
  • Giving follow up calls to the customers at a specified date and time
  • Keep records of customer interactions
  • Follow communication procedures, guidelines, and policies
  • Managing a large number of outbound calls
  • Following call center scripts when handling different topics
  • Identify interpreters needs, clarify information, research every issue, and provide solutions

Job Specification

Qualification / Skills:

  • Must be graduate BBA/MBA (preferred)
  • Outstanding English written & oral communication skills
  • Must be able to work in a fast-paced environment
  • Understanding of organisational skills
  • Time-management skills
  • Ability to work quickly and accurately
  • Ability to streamline functions and passion to learn and grow
  • Must be able to work in a team

Work mode:

Work from Office.

Shift Time

UK Timings preferably 1pm-10pm / 2pm-11pm.

Location:

Bahria Town Phase 7 Rawalpindi

Job Rewards and Benefits

Health Insurance
Incentive Bonus
Leaves

Translation Empire

Translation and Localization - Rawalpindi, Pakistan
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