Call Center Trainer
NAUSAL, Pakistan
Experience
3 Years
Salary
45,000 - 90,000 PKR
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Bachelors Degree
Total Vacancies
3 Jobs
Posted on
Oct 9, 2013
Last Date
Oct 14, 2013
Location(s)
Job Description
- Formulating training lessons including audio and video sessions, course material and schedule that can best help in training employee
- Conducting exams to evaluate the skill of employees
- Conducting classes for new employees and teaching them the call center drill from the basics
- Conducting advanced courses on development of communication skills
- Keeping track of performance of employees
- Evaluate their performance based on the requirements of the call center
- Run evaluation drives regularly
- Also required to participate in recruitment
Job Specification
English is first language (native English speaker)
Good grasp of English grammar
Highly organized
Very experienced in extensive data entry/data mining
Excellent over-the-phone skills
Meeting assigned targets/tasks on time
Proactive customer support skills
Extremely efficient in Microsoft Office
Good grasp of English grammar
Highly organized
Very experienced in extensive data entry/data mining
Excellent over-the-phone skills
Meeting assigned targets/tasks on time
Proactive customer support skills
Extremely efficient in Microsoft Office
Job Rewards and Benefits
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