Customer Services Officer

Customer Services Officer
Tameer Microfinance Bank, Pakistan

Experience
2 Years
Salary
10,000 - 15,000 PKR
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
BA , B.com or higher degree
Total Vacancies
2 Jobs
Posted on
Nov 13, 2013
Last Date
Nov 25, 2013
Location(s)

Job Description

-Handling customer for account opening and its related process.
- Preparation of letter of thanks to customers and other customer correspondence when assigned
- Review and monitor the service indicators assigned to the branch and take effective steps for its achievement
- Guide the walk in customers for loans to the sales office.
- All staff work pertaining to Customer Services at the branch
- To act as a coordinator for all communications pertaining to the staff within the branch and with the head office
- Entire inventory of Fixed Assets in the branch is verified by physical check
once a year & fixed asset register are reconciled to the account.
- To ensure that leave register is maintained.
- Maintenance of all kinds of correspondence, circulars, etc
- Orientation of the ATM for usage by customer.
- Ensure the up keep and the maintenance of the branch at all times.
- Be the owner of the administrative support to the branch needs in terms of the staff facilities and customer management.
- Any other responsibility assigned by OM/BM

Job Specification

BA / B.com or higher degree
1-2 years experience.
Candidate Should be resident nearby areas of Layyah.

Job Rewards and Benefits

Tameer Microfinance Bank

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