Job Description
ActiveKey Solutions is looking for experienced and hard working customer support representatives for our US based clients. Positive, enthusiastic , and motivated people are welcome! However, candidates must meet the job requirements, listed in this ad.
Candidates will be required to work within a team of representatives in order to achieve daily goals.
Job Specification
Candidates must have the following knowledge, skills, and abilities:
- Excellent communication skills in English.
- Exceptional customer service and interpersonal skills.
- Be a team player, willing to accept and promote organization goals.
- Be able to perform well under pressure, in a fast paced environment.
- Attention to detail, and the ability to maintain confidentiality.
- Good basic mathematical skills.
- Some basic knowledge of US culture and systems.
- Basic computer proficiency (Windows operating system).
- Typing speed must be 40 words or more per minute.
- Be able to think outside the box in order to provide top quality solutions for client queries and issues.
- Be willing to work with the company for at least one year.
About Us:
ActiveKey Solutions is an emerging BPO and IT solutions provider based in Lahore, Pakistan. Our aim is to become a world-class service provider. We provide innovative solutions to our clients, in order to help them maximize their profits, and to leverage their time and efficiency. We promote employee support and a team oriented environment, as our employees are a valuable asset to the expansion and growth of our company.