Job Description
1) Receive payment by cash, check, credit cards, vouchers, or automatic debits.
2) Issue receipts, refunds, credits, or change due to customers.
3) Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
4) Greet customers entering establishments.
5) Maintain clean and orderly checkout areas.
6) Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers.
8) Resolve customer complaints.
9) Answer customers' questions, and provide information on procedures or policies.
10) Cash checks for customers.
11) Checking of quantity of items in order to determine prices.
12) Calculate total payments received during a time period, and reconcile this with total sales.
13) Compute and record totals of transactions.
14) Sell tickets and other items to customers.
15) Keep periodic balances of amounts and numbers of transactions.
16) Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
17) Sort, count, and wrap currency and coins.
18) Process merchandise returns and exchanges.
19) Pay company bills by cash, vouchers, or checks.
20) Request information or assistance using paging systems.
21) Stock shelves, and mark prices on shelves and items.
22) Compile and maintain non-monetary reports and records.
23) Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
24) Post charges against guests' or patients' accounts.
Job Specification
1) Capacity and capability of handling huge sums of money.
2) Having good customer service skills to maintain a friendly environment and treating the customers properly.
3) Having a thorough and complete knowledge of the policies followed by the store with respect to the discounts, credit policies, card payments etc.
4) Cashier responsibilities also include communicating the customer inquiries, suggestions and comments to the management.
5) Answering the questions asked by the customers and if in doubt, directing the customer to the right person is one of the important cashier job duties.
6) Having complete knowledge about the types of products sold in the store.
7) Knowing all the details of the ongoing sales, discounts and promotion offers.
8) Patiently handling the customer queries.
9) Knowledge about the location of the merchandise to assist people quickly.
10) Quick and accurate billing so that the customers do not have to stand waiting for their turn, for a long time.