Technical Support  Officer

Technical Support Officer Job in Pakistan
SAREMCO Associate Pvt Ltd. , Pakistan

Fresh Graduate
10,000 - 15,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
Total Vacancies
1 Job
Posted on
Jan 24, 2014
Last Date
Mar 1, 2014

Job Description

We are a growing company and have a small office in Lahore. We are looking for motivated individuals to work for us. We want the people who love what they do. While the helpdesk support will be a part of the job, your duty will also include monitoring servers. Details are as follows:
Duties and Responsibilities:
- Providing helpdesk support - Troubleshooting / diagnosing and solving PCs/Servers and LAN related issues - Write support documents / guides on server-related matters - Monitor and respond to server health concerns (such as downtimes / outages)

Job Specification

Should be a quick learner
- Outstanding helpdesk/customer support skills - Excellent English communication (written) - very important - Comfortable and efficient working on Windows Network - Understanding of networking (TCP/IP etc) would be preferred - Certifications such as MCSE/MCITP are a plus, but not required - Prior experience is a plus, but not required - Experience with monitoring tools is a plus (NetFlow, Cacti, SNMP, etc), but not required If you feel you are the right person for the job - we look forward to hearing from you! Skills Required: Windows Networking Hardware Troubleshooting
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Information Technology and Services - Lahore, Pakistan
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