Customer Relation Officer Jobs in Islamabad, Latest Customer Relation Officer Jobs in Islamabad

Urgently required CRO ( Customer Relation Officers) for one of our project based in Islamabad.. The candidate must be holding a degree of Bachelors. Fresh can also apply. The previous call center experience will be given preference

Key Responsibilities: - Handle In-Bound & Out-Bound Calls. - Manage and resolve customer complaints - Build customer’s interest in the services and products offered by the company. - Provide customers with product and service information - Route calls to appropriate resource - Document all call information according to standard operating procedures - Follow up customer calls where necessary. - Data entry and maintenance of customer/potential customer data bases

Job Purpose: To provide exceptional service to customers by consistently meeting and exceeding the customer’s expectations. Handle customer’s questions, orders, and complaints and provide first call resolution with highest degree of courtesy and professionalism.Key Responsibilities: - Handle In-Bound & make Out-Bound Calls to customer as per assigned target. - Register each and every call in the CRM - Manage and resolve customer complaints. - Build customer’s interest in the services and prod

Job Purpose: To provide exceptional service to customers by consistently meeting and exceeding the customer’s expectations. Handle customer’s questions, orders, and complaints and provide first call resolution with highest degree of courtesy and professionalism Key Responsibilities: - Handle In-Bound & make Out-Bound Calls to customer as per assigned target. - Register each and every call in the CRM - Manage and resolve customer complaints. - Build customer’s interest in the services and p

We needs the candidates for customer relationships. CRO is required to ensure highest standards of customer service by providing the right solution/information to customers through phone, fax, sms, email and walk-in.

- Plan the operation of the Contact Centre(s), including manpower, facilities forecasting and problem identification. - Decision making in order to continuously improve performance of the Contact Centre(s) and meeting KPIs. - Identifying Contact Centre(s) requirements and coordination with the relevant department to fulfill the said needs. - Reinforcing rules, regulations and policies of the Organization. - Monitoring reasons for calls and customer needs to ensure that the Contact Centre(s)