Respond to requests for technical assistance in person, via phone, electronicallyDiagnose and resolve issues being faced by usersResearch questions and their resolution using available information resourcesAdvise us
Responsibility will be to attend calls and log trouble tickets in the helpdesk system and route the requests/complains to relative departmentAnswers inquiries by clarifying desired information; researching, locating, and providin
Responsible for providing high quality technical support to internal users in headquarter and remote locations by person, phone or email. Installs, configures, and troubleshoots desktop, workstations, and servers in a heterogeneous environment. Creat
Will be given training to cover Main responsibilities of a Resident Engineer,includes to provide first level support to Client Employees for their installed IT Assets, Software Applications and Operating Systems.Follow the Helpdesk Supervisor
Will be given training to cover Main responsibilities of a Resident Engineer,includes to provide first level support to Client Employees for their installed IT Assets, Software Applications and Operating Systems. Follow the Helpdesk Supervisor/Manage
Helpdesk EngineerThe Job:Responsible for providing high quality technical support to internal users in headquarter and remote locations by person, phone or email. Installs, configures, and troubleshoots desktop, workstations, and servers