Customer Care Executive Jobs in Karachi, Latest Customer Care Executive Jobs in Karachi

Greendots Communications based in Karachi is providing a chance to start a dynamic career in CSR industry to Fresh and Experienced Young, Energetic, Talented, Sharp Students/Individuals (Males/females).*No targets, Fixed pay*JOB TYPE: ENTRY LEVELShift timing:- 6:30 pm to 2:00 am (boys) 6:30 pm to 1:00 am (girls)Benefits and Incentives:- Drop off for girls Attendance Allowance Weekly Bonuses Monthly Bonuses Top performance Award Promotions & Much more to make Extra income

Clients problem resolveResponse clients questions on social media and calls or emailsCcalls to clients and give new promotions plans and active on social media

Looking for both Male & Female Call Center staff for our USA Out-Bound Campaign Candidates with relevant experience are required for this campaign but we encourage fresh applicants alsoCandidates MUST have Good English Communication Location Gulshan Iqbal block 13AShift timings 6pm to 2:30 AmNote: This position requires good English language• Evening (06:00pm to 12:30am) For Female onlyMale and Female both can apply, pick n drop available for female only

Responsible to cordinate with customer regarding compaint and proceed there complaint to technical department and follow up with team.To maintain Service and Complain record of customer in software and customers' file..Make a satisfactory call to customer after resolving his complaint.

- Helping to build good customer relations - Write-ups and E-Mails - Arranging staff meetings - Handling complaints and queries (from customers and staff) - Arranging promotional events - Skills of dealing academic issues, maintaining records, dealing with student queries, and counseling etc.

Primary responsibilities- Resolve customer complaints via phone, email, mail, or social media. - Use telephones to reach out to customers and verify account information. - Greet customers warmly and ascertain problem or reason for calling. - Properly guide customer for new account / Cancel or upgrade accounts. - Assist with placement of orders, refunds, or exchanges. - Advise on company information. - Take payment information and other pertinent information such as addresses and phone numb