Mis Officer Jobs in Karachi, Latest Mis Officer Jobs in Karachi

- Enters, updates and verifies data - Reviews and verifies data entered into database to ensure accuracy. - Tracks documents received and completion dates. - Creates back up files for all data - Maintain and update data - Clean the data to remove bad values, correct misspelled names, make sure addresses have consistent formats or fill in missing values - Complete data management by sorting, batching, and archiving files - Maintain a log of statistical record totals - Review data entered

3 years of experience in the Information Systems or related field. Strong understanding of ITI applications. Strong understanding of Business Analytics.

-Designing and Implementation of rosters (shifts) of Contact Centre -Capacity planning (i.e. number of CSRs for each shift) -Provision of on demand reports & data analysis -Contact Centre data maintenance -Feed back to CSRs on their daily quantitative performances (i.e. number of calls and other related statistics) -Presentation of Performance Scoring Model (Quantitative part of PSM. -Reporting to management on daily, weekly and monthly basis. -Identifying system needs and resource requir

Responsible to look after day to day troubleshooting queries Has good command over network, server Can troubleshoot PCs Harware / Software, network of atleast 30 users. Installation of Operating system and other programs look after network of CCTV cameras handle some admin related assignments

Work closely with MIS Manager and Business Unit Head (BUH) Develop and maintain integration plan to include transition to new system Develop system or process enhancements to address gaps Perform gap analysis to determine required changes to core system(s) Create user guides and provide end-user training Develop roll-out plans and ongoing support plans Identify, define, and communicate business case Design and document recommended solution

* Define the product strategy and roadmap * Work with external third parties to assess partnerships and licensing opportunities * Be an expert with respect to the competition * Develop the core positioning and messaging for the product * Perform product demos to customers * Set pricing to meet revenue and profitability goals * Deliver a monthly revenue forecast * Propose an overall budget to ensure success