System Support Engineer Level Jobs in Karachi, Latest System Support Engineer Level Jobs in Karachi

- Perform deskside support service per Client’s predefined/location specific service process - Manage workflow and service request through Client’s call ticketing system - Software installation, configuration, and troubleshooting for end users - Hardware and Software upgrades - Performance of IT support duties as defined by the appropriate I.T Support team leader Network printer installation/configuration General Desktop Support/Project Coordination/Move activities High level of custo

Perform desk-side support service per Client’s predefined/location specific service process Manage workflow and service request through Client’s call ticketing system Software installation, configuration, and troubleshooting for end users Hardware and Software upgrades Performance of IT support duties as defined by the appropriate I.T Support team leader Network printer installation/configuration General Desktop Support/Project Coordination/Move activities High level of customer focus a

Perform desk-side support service per Client’s predefined/location specific service process Manage workflow and service request through Client’s call ticketing system Software installation, configuration, and troubleshooting for end users Hardware and Software upgrades Performance of IT support duties as defined by the appropriate I.T Support team leader Network printer installation/configuration General Desktop Support/Project Coordination/Move activities High level of customer focus

- Perform deskside support service per Client’s predefined/location specific service process - Manage workflow and service request through Client’s call ticketing system - Software installation, configuration, and troubleshooting for end users - Hardware and Software upgrades - Performance of IT support duties as defined by the appropriate I.T Support team leader Network printer installation/configuration General Desktop Support/Project Coordination/Move activities High level of cu

-Knowledge of ITIL (Preference) -Server Management and Maintenance -Network and System troubleshooting -Command on Asterisk and in VoIP areas. -Disaster and Backup Scenarios/Strategy -ISMS, HIPAA Compliance

1. Ensure first time fix of all LAN, hardware, and softwares related issues assigned to him within agreed timeliness. 2. Responsible for on time response on phone and emails for support related queries. 3. Maintain high customer satisfaction throughout the process from first call to complete problem resolution.