Call Center Supervisor Jobs in Lahore, Latest Call Center Supervisor Jobs in Lahore

Supervisor - Call Center Jobs in Lahore: ZNZ Communications is hiring a Supervisor for their call center in Lahore. Responsibilities include managing a team, monitoring performance, providing training, handling customer issues, and analyzing data. Required skills include experience in a call center, leadership, communication, problem-solving, and proficiency in MS Office. Bachelor's degree in Business Administration or relevant field is required. Apply now for Supervisor - Call Center Jobs in Lahore!

Job Title: Call Center SupervisorLocation: LahoreJob Type: Full-timeExperience Level: Prior experience is must, ideally minimum of 1-2 years. More experienced applicants will be preferred.Job Description:As an experienced Call Center Supervisor/Manager, you will play a critical role in managing our call center operations and ensuring the delivery of exceptional customer service to clients in the USA, UK, and Western markets. You will lead a team of dedicated customer service representatives, dri

We are hiring "Avaya Specialist" for one of our International Project. Candidate must have following technical expertiese.- - Hands on experience on Avaya Aura Enterprise Contact Center with Avaya Proprietry recorder and IP Office - Avaya IP Office Products - IP Office including IPOCC & ACCS - Sound knowledge in Avaya Aura Enterprises - Communications Manager (CM) R6.3 & AboveMaintain On going Avaya SLA's - Customers POC and Team Management - IP-Phones Configuration & Troubleshooting -

The Avaya Aura/CM Engineer reports directly to the IT / Project Manager and is responsible for the day to day task related to call center issues & maintenance of switching, data communications, and peripheral equipment associated with the Avaya Aura Communication Manager product line.- Maintain On going Avaya SLA's - Customers POC and Team Management - IP-Phones Configuration & Troubleshooting - Daily Customers sides issues responsibilities - Agents Login Issues - Call Center Reporting Issu

- Get the sales target acheieved by the team. - Achieve his own sales target assigned by the company. - Be available to affect the entirety of the team's operations. - Take calls that your agents can't handle and be available when an agent appears to need assistance. - Motivate and encourage agents through positive communication and feedback - Disseminate new product information to the agents. - Discuss a sales theme or point-of-interest topic for the agents. - Perform at least o

Supervisor's Responsibilities:- Manage a team of call center agents. - Be available to affect the entirety of the team's operations. - Manage by walking around. Be visible to answer questions. - Take calls that your agents can't handle and be available when an agent appears to need assistance. - Monitor queue and track inbound calls. Keep agents aware of inbound calls, calls waiting, abandonment rate, etc. - Motivate and encourage agents through positive communication and feedback - Being

- Handle the team and help them achieve their sales targets - In this role you can’t be afraid of answering or picking up the phone - Making outbound calls to international customers - Identifying problems and offering solutions to customers over the phone - Fulfilling daily targets given by company - Apply the proper telephone etiquette to team to satisfy various customer situations - Meets commitments to customers - Other duties as assigned. - Prior experience in Call Center will be hi

Very well spoken Call Center Supervisor / closer needed for an up market call center in Lahore for our UK/US based Campaigns Must have: - Knowledge and experience of 3 years in UK or US campaigns - Ability to train and prepare back ups. - Handle customer and close sales and generate sales over phone. Enhance overall sales performance

FFS seeks motivated and team-oriented individual to oversee call center operations. Knowledge of BadgerCare Plus and Forward Health Program (i.e., Food Share and Family Planning Waiver) programs is desirable. Minimum 2 years supervisory experience in call center customer service with demonstrated skills in coaching and staff development/training required. Previous health/human services experience required. Requires Associate Degree; Bachelor's Degree or equivalent experience preferred.

- Supervision of Call Center Agents. - Manage inbound and outbound processes - Mature new processes. - Documentation of operations department prosedures. Note:- Call center experience is compulsory.

A US based call center is providing a technical support to US clients.