Help Desk Support Jobs in Lahore, Latest Help Desk Support Jobs in Lahore

A new opportunity has arisen within Immersive Professional Solutions for a Managed Services Provider Infrastructure Technician.The post holder will work in a team of Service Delivery and Support Specialists to provide first class service and post sales support to Immersive Professional Solutions Internet's Managed Service customers.The team will manage the provision, maintenance and repair of complex network and hosting services for Immersive Professional Solutions enterprise and corporate custo

IT Support Engineer Job Description: · Research and identify solutions to software and hardware issues · Training of all Engineers for day to day activities, · Diagnose and troubleshoot technical issues, including account setup and network configuration · Ask customers targeted questions to quickly understand the root of the problem · Track computer system issues through to resolution, within agreed time limits · Talk clients through a series of actions, either via phone, email or ch

We are looking for a Customer Support Specialist to assist our customers when using our services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who's able to earn our clients' trust. You should also be familiar with help desk software. Responsibilities:Respond to customer queries in a timely and acc

Respond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresMonitor customer complaints and reach out to provide assistanceShare feature requests and effective workarounds with team membersInform customers about new features and functionalitiesFollow up with customers to ensure their technical issues are resolvedGather customer feedback and share with our Product, Sales and Marketing teamsAssist in training jun

Respond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresMonitor customer complaints and reach out to provide assistanceShare feature requests and effective workarounds with team membersInform customers about new features and functionalitiesFollow up with customers to ensure their technical issues are resolvedGather customer feedback and share with our Product, Sales and Marketing teamsAssist in training jun

Amtech Systems is a large IT value added distributors and vendors of Unified Communication, AV Product, Networking Solutions along with services with over 2800 corporate and government clients in Pakistan.Technical Support Engineer ResponsibilitiesInclude:Taking ownership of customer issues reported and seeing problems through to resolutionResearching, diagnosing, troubleshooting and identifying solutions to resolve system issuesFollowing standard procedures for proper escalation of unresolved i

We are looking to recruit a Helpdesk Engineer, who will provide great helpdesk service in the use of our suite of application, to allow them to effectively use our software. In this role you will be the first point of contact for all business users.JOB RESPONSIBILITIESReporting to the Manager, Client Services, the core responsibilities of the position are:1. Customer Support:Provide exceptional email and remote product support as necessary, including after hours support at times due to peak load

Candidate should have prior experience working as Helpdesk/Technical support coordinator.Should have excellent communication skills

Provide active support to all customers related to company products and services which ultimate help to engage and retain the existing customers. Job Responsibilities- Assisting the online customers from an end user perspective. - Forwarding the related tickets and queries to the application development team. - Maintained strong follow up with development team on successful completion of task. - To respond to customer inquiries via chat and email providing information and closing queries.

We are looking for motivated individuals to work for us in IT department in Webtechnos. We want the people who wanted to learn and can give their 100% to the job assigned. While the help-desk support will be a part of the job. Your duty will also include monitoring local servers, networks and giving support to users.