Hire, train and onboard new Call Center Agents as required to meet quotas
Provide coaching and assistance to call center agents on an ongoing basis
Process weekly sales leads reports for submission to management
Oversee and ensure conflict resolution
- Get the sales target acheieved by the team.
- Achieve his own sales target assigned by the company.
- Be available to affect the entirety of the team’s operations.
- Take calls that your agents can’t handle and be available when an agen