Dear Hiring Manager,
I bring along more than 5 years of experience in private information technology and recruitment industry set up, managing an entire spectrum of operations in the field of customer support, customer engagement and relationship management.
I possess sound analytical and logical reasoning skills and I am result oriented, focused professional with a documented record of strong leadership and success at senior level as a Product Support Manager in the country’s leading organizations.
My strength lies in the following areas:
I am currently engaged with "Naseeb Online Services Pvt. Ltd. – ROZEE.PK" where i was responsible for spearheading end-to-end customer support and management operations keeping in view best practices and setting new industry standards. I am also involved in establishing policies & procedures, taking control of complex process flows and overseeing smooth execution of operations.
Attached is my resume which showcases my progressive experience and successful track record for leading strategic initiatives. My professional background and matching industrial exposure coupled with an excellent track record in customer support management makes me an ideal candidate for senior roles.
I appreciate you taking the time to review my skills and experience and am looking forward to your response.
Sincerely,
Muhammad Umar Farooq
Job Role:
Key Deliverables:
Significant Achievements:
Masters in Computer Science