Experience: 2 Years
Industry: Consumer Services

Professional Summary

I am a bright, talented and self-motivated data analyst who has excellent organisational skills, is highly efficient and have a good eye for detail. Capable to play a key role in analysing problems and come up with creative solutions as well as producing methodologies and files for effective data management. A quick learner who can absorb new ideas and can communicate clearly and effectively.

Now looking for a suitable data analyst position with a ambitious company.

business Experiences

  • Jun 2013 - Currently working
    Data Analyst MIS
    IBEX Global
    Karachi, Pakistan
    Maintain Weekly and Monthly Performance Reports.
    Maintaining all KPI reports for contact center.
    Sales reports with Trends and Analysis.
    Shrinkage report.
    Decision Support for management.
    Productivity Analysis.
    Analysis on overall call center performance.
    Data Normalization
    Productivity Analysis.
  • Nov 2010 - May 2013
    Customer Relation Officer
    IBEX Global
    Karachi, Pakistan

school Academics

  • Dec 2015
    Master's - MBA (Finance)
    Iqra University
    Karachi, Pakistan
    Grade/GPA: 2.97
  • Jan 2007
    Bachelor's - B.Com
    Govt. Commerce College
    Karachi, Pakistan
    Grade/GPA: C
  • Jun 2004
    Intermediate - FSc
    Govt. Degree College Gulshan-e-Iqbal
    Karachi, Pakistan
    Grade/GPA: B
  • Oct 2002
    High School - Matriculation
    Ali Ali Boys and Girls School
    Karachi, Pakistan
    Grade/GPA: A

build Skills

  • Data Analyst
  • Decision Making
  • Take a Lead
  • Trend Analysis

pages Certifications

  • PRIMEBELTS - Yellow Belt Training
    Jun 2015
    IBEX Global, Karachi, Pakistan
    Grade/Score: N/A
  • Bridging Differences
    Mar 2015
    IBEX Global, Karachi, Pakistan
    Grade/Score: N/A
  • PRIMEBELTS - White Belt Training.
    Dec 2014
    IBEX Global, Karachi, Pakistan
    Grade/Score: N/A
  • Basic Management Skills
    Oct 2013
    IBEX Global, Karachi, Pakistan
    Grade/Score: N/A

language Languages

  • English
    (Conversational - Advanced)
  • Urdu
    (Fluent - Wide Knowledge)
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