Sr.IT Executive· Installing software and administrating in a Windows Server 2003/2008 environment.· Manage and responsible for all Computer System of KFC Call Center.· Maintain Interactive Voice Recording (IVR) System. · Manage and responsible for all Computer System of online 25 KFC Branches.
• Installing software and administrating in a Windows Server 2003/2008 environment.
• Manage and responsible for all Computer System of KFC Call Center.
• Maintain Interactive Voice Recording (IVR) System.
• Manage and responsible for all Computer System of online 24 KFC Branches.
1. Optical Fiber Network
2. CCTV Security Cameras (DVR)
3. Worked of Software and Troubleshooting of Point of Sale (POS) Machines (Cash Drawer, Thermal Printers, and HP Printers).
• Regularly Provided Telephonic, E-mail communications and hands-on IT support including hardware/software troubleshooting, backup and recovery.
• Responsible for Configuring and verifying router interfaces.
• Responding to inquiries from staff, administrators, service providers, site personnel and outside vendors and etc. to provide technical assistance and support.
• Provided administrative support to a leader in the organization by acting as a facilitator and liaison.
Installing software and administrating in a Windows Server 2003/2008 environment.
Manage and responsible for all Computer System of KFC Call Center.
Maintain Interactive Voice Recording (IVR) System.
Manage and responsible for all Computer System of online 24 KFC Branches.
Optical Fiber Network
CCTV Security Cameras (DVR)
Worked of Software and Troubleshooting of Point of Sale (POS) Machines (Cash Drawer, Thermal Printers, and HP Printers).
Regularly Provided Telephonic, E-mail communications and hands-on IT support including hardware/software troubleshooting, backup and recovery.
Responsible for Configuring and verifying router interfaces.
Responding to inquiries from staff, administrators, service providers, site personnel and outside vendors and etc. to provide technical assistance and support.
Provided administrative support to a leader in the organization by acting as a facilitator and liaison.