Procurement & Logistics
Sourcing & Supply Chain
Reconcile eDeposit forms to the supporting documentation and to the Transaction Detail Report (TDR)
Cash payment voucher
Enter transactions into accounts receivable system, cash register or cash receipt journal/log.
Overall buying / selling reports maintain
stock in hand reports
Managing all the financial disputes and discrepancies pertaining to Prepaid and Voice Customers accounts through recalculation and adjustments.Managing timely escalation of unresolved issues to the specialized team. Ensuring that all the given targets are met with respect to complaints resolutions. Maintaining high standards of service level by using Customer Relationship Management utilities Logging all queries properly and escalating possible complaints to the concerned departments.Suggesting alternatives and possibilities to resolve customers' complaints on priority basis. Treating all customers with dignity, courtesy and respect.