Experience: < 1 Year

Professional Summary


business Experiences

  • Oct 2016 - Currently working
    United Exchange Company (Pvt) Ltd.
    Lahore, Pakistan

    Reconcile eDeposit forms to the supporting documentation and to the Transaction Detail Report (TDR)

    Cash payment voucher

    Financial Reporting

    Enter transactions into accounts receivable system, cash register or cash receipt journal/log.

    Overall buying / selling reports maintain

    stock in hand reports

    Denomination reports

  • Mar 2016 - Sep 2016
    Warid Telecom
    Lahore, Pakistan

    Managing all the financial disputes and discrepancies pertaining to Prepaid and Voice Customers accounts through recalculation and adjustments.Managing timely escalation of unresolved issues to the specialized team. Ensuring that all the given targets are met with respect to complaints resolutions. Maintaining high standards of service level by using Customer Relationship Management utilities Logging all queries properly and escalating possible complaints to the concerned departments.Suggesting alternatives and possibilities to resolve customers' complaints on priority basis. Treating all customers with dignity, courtesy and respect.

  • Dec 2012 - Jan 2013
    Ufone (PTML)
    Lahore, Pakistan
    Checking of bank slips with reports
    Checking of Sims with system

school Academics

  • Dec 2015
    National college of business administration and economics
    Lahore, Pakistan
    Grade/GPA: 3.35

    Accounts Management,

    marketing managemnt

    Data Warehouse,
    Procurement & Logistics
    Sourcing & Supply Chain

  • Sep 2012
    Bachelor's - BCOM
    punjab college of commerce
    Lahore, Pakistan
    Grade/GPA: B

build Skills

  • Customer Care
  • Customer Management
  • Customer Operations
  • Customer Service concepts
  • Data Warehouse
  • Good communication and writing skills
  • Good interpersonal skills
  • Logistics
  • Procurement
  • Sourcing
  • Strong Analytical and planning skills
  • Supply Chain

language Languages

  • English
    (Fluent - Wide Knowledge)
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