Professional Summary
A multi skilled individual seeking to gain experience in IT and its related fields, I enjoy working in a demanding and competitive environment where effective planning and organization are essential.
Strong Background of IT products server/client end systems on local and domestic level. Work as team member with Geo-scientists/Engineers from different disciplines to troubleshoot complex system-level issues.
Description:-
Troubleshoots the problems regarding the databases, applications and development tools
Microsoft Operating Systems (Windows 2003 onwards)
Active Directory, ACL and security understanding
Information & security related task handling
Knowledge of IT best practice e.g. ITIL
Hardware support and Installation
Regular monitoring of the networks
Lotus support & installation
Help desk ticketing software
Network Troubleshooting
Manage and solve the queries