Asst. Accountant & Customer Care Officer
HABIB BANK LTD (OUTSOURCED THROUGH (THK SOLUTIONS (PVT) LTD) Jul ’14 – Oct ’15
UM ENTERPRISES (PVT) LTD. Sept ’16 – Present
Finishing Product Department -Data Analyst Officer
Maintain and working on Daily Performance Report.
Maintain and update fortnightly Advance Plan.
Maintain and working on Expense Sheet on daily and weekly basic.
Communicate the all sales members daily and weekly by call.
Update with Market Logo.
HABIB BANK LTD (OUTSOURCED THROUGH (PRIME HR (PVT) LTD). Nov ’15 – Aug ’16 MISYS Help Desk –Call Agent
Answering all inbound calls from HBL branches all over Pakistan regarding IT problems
Identifying, diagnosing the correct issue, on call by active probing
Logging complaints and assigning them to their respective IT Centers for follow-up
Sending reminders / reassigning for complaints on request complainant
Also maintain the daily agent performance report of the departments.
Monitory ATM Status through IRIS.
CMS DEPART (Central Monitoring Station.) Nov ’12 – Nov ’13
Working Experience in Mutual Security Alarm System. They have 10,000 residential client and 1,100 branches of banks (HBL, ABL, JS, MEEZAN, NATIONAL, FAYSAL, TAMEER MICRO FINANCE BANK, ADVANCE, BURJ BANK)
Monitoring our clients and securing them through our Private force (security first)
Tackling emergency situation which includes Fire, Burglary, Panic and Medical Emergencies.
Work as a Assistant Account Officer
MS Office from Ruby Commercial Computer center Karachi.
(MS. Word, MS Excel, Etc.)