I think of myself as smart, loyal and dedicated. I really enjoy solving problems, especially problems that other people haven’t been able to solve. When I worked at ABC Company, we couldn’t get the order department to communicate well with the fulfillment department. By doing x, y and z I figured out that we needed to change the way order notifications were processed. That felt great! I did something similar in DEF Company where I was able to come up with a way to streamline the customer feedback system.
Clients :
UBL Bank , Pakistan Petroleum Limited (PPL) , PC hotel , Marriot Hotel
Communicate with internal colleagues to understand the needs of departments
- Use data modelling practices to analyse your findings and create suggestions for strategic
- Define configuration specifications and business analysis requirements
- Perform quality assurance
- Define reporting and alerting requirements
- Own and develop relationship with partners, working with them to optimize and enhance integration
- Help design, document and maintain system processes
- Report on common sources of technical issues or questions and make recommendations to product
- Communicate key insights and findings to product team
- Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value
to the customer
Clients:
- Reckitt Benckiser
- TSC (Yoyva)
- l'ecole College
- Karachi Grammar
- My 5
Develop an in depth understanding of company’s Business Processes and standard operating procedures.
Provide immediate responses to end-user requests for business process help, basic system navigation questions, and other "how to" or "I can't get it to work" issues.
Troubleshoot ERP-related problems, and pass along only the technical issues to the IT department, in order to patch and resolve the technical errors as well as technical enhancement of system functionality.
Monitor proper usage of the system through the service desk plus (or similar) by tracking the raised complaints by each business user.
Generate statistical reports based on system usage.
Identify process changes or configuration changes that could improve how the system supports the business.
Participate actively in rolling out new system functionalities that are required to promote more efficiency and control on the implemented systems.
Develop & update User manuals
Manage workload appropriately and ensure timely completion of tasks in line with requirements and also additional working on following task area .
- ERP/SAP software
- Software Training
- Provide Client Support on database
- Software Quality
- Data Management
- Training to User and UATs respectively
- Support the user after Go-Live
Clients :
Engro Foods Lmtd
Tufail Chemical (Pvt) Ltd
Lucky cement limited
Bayer
Levi Strauss & Co.
National Foods Limited
Mehran Spice & Food Industries
In this internship i focus on different project in IT like Sms Application , APIs etc
In this intenrhsip i focus on network operations control NOC and Data Center
Design henge is a software house where i was working on different projects like ERP software , POS for private organization and restaurants
SQL database
Software Engineering
Graphic Design
Web Engineering
Networking
Crystal Report
Artificial Intelligent
RDBMS
C# and adope photoshop