ASST. NETWORK ADMINISTRATOR, PAKISTAN INT’L CONTAINER TERMINAL LTD
Job Responsibilities:
Assist Network Administrator in supporting server applications and operating systems.
Provide helpdesk assistance in resolving software, hardware and network related problems.
Assist in equipment set-up and software installation and updates.
Assist in maintenance of telephone systems and computer stations.
Perform troubleshooting, archiving and back-up of server applications.
Manage inventory of software licenses, software application, hardware components and IT supplies.
Generate email and network accounts for new users.
Configure computers for new users.
Update regularly emails and phone numbers of users.
Respond to service calls and emails promptly.
Maintain both internal and external company networks.
Assist in implementing firewalls and security devices to ensure network security.
Coordinate with Manager to set user access, permissions and roles to prevent unauthorized access.
IT technical support officers monitor and maintain the computer systems and networks of an organisation. You could be installing and configuring computer systems, diagnosing hardware and software faults and solve technical and applications problems, either over the phone or in person.
Depending on the size of the organisation, working as a technical support officer, your role may span one or more areas of expertise.
Organisations increasingly rely on computer systems in all areas of their operations and decision-making processes. It's therefore crucial to ensure the correct running and maintenance of the IT systems.