I Am mohsan kamal living in Pakistan, complete graduation 2015 in bachelor of commerce and start job,s private companies so, I can joined u micro finance bank 2020 and left in June2020, because bank alfalah offer best opportunity, joined bank alfalah July 2020 to till date as a personal loan collection officer, but I am interested Finland country and I wants come to Finland with family, Finland country is very beautiful and strong economy country.
to present.
As a Personal Loan Collection Officer at Bank Alfalah, my key responsibilities include managing and coordinating customer accounts, resolving complex issues, and ensuring timely collection of payments. I am responsible for making regular calls to customers to collect overdue debts, creating payment plans, and negotiating settlements while maintaining a professional and respectful attitude.
In addition, I ensure that all documentation and transactions are accurate and meet the bank's standards and regulations. I am also responsible for developing and maintaining strong relationships with customers to ensure continued business and customer satisfaction.
I work closely with other departments within the bank, including marketing and sales, to achieve set targets and goals. I utilize my excellent communication and interpersonal skills to provide high-quality customer service to all clients.
Overall, my role as Personal Loan Collection Officer requires me to have strong analytical skills, attention to detail, and the ability to work under pressure while maintaining excellent customer relations.
I have completed a Bachelor of Commerce degree (Bachelor's) from Punjab University Helsinki in June 2015. The program has equipped me with a solid foundation in business and economics. I have gained proficiency in accounting, finance, marketing, management, and organizational behavior. Additionally, I have acquired analytical and problem-solving skills, as well as the ability to work independently and as part of a team. My degree has trained me to understand complex business scenarios and make informed decisions. I believe that my academic background combined with my professional experience will enable me to take on new challenges and contribute to the success of any organization.