I am currently working as an Advisor IT to CEO/HOD IT in QIH Islamabad, worked as Asst. Manager IT/IT Head Islamabad at Abacus Consulting Technologies, has worked as Manager (Biometrics & IT Projects) in Roots Millennium schools (Head Office). I have worked as Sr. Managing Consultant (IT) on the project of International Smart Card (ISC) Iraq. Worked as Assistant System Officer ITin FAST-NUCES Islamabad. Worked as Consultant in ITS Practice area of Abacus Consulting on Medium Term Budgetary Framework (MTBF) Project of Ministry of Finance Government of Pakistan with Oxford Policy Management as a partner firm and Department of International Development (DFID) as a donor. Worked as Network Engineer, in an ISP (Internet services Provider) named HRI.
I have experience in computer networks and operating systems with a thorough knowledge of IT hardware and software. IT professional extensive experience in Information Technology Sector of IT Infrastructure Planning and Operations, Project Management, IT Governance, DR Planning, Resource Management, Budget Planning and Vendor Management. Completely well versed in fast-paced environmental policies & procedures as well as the implementation of IT services and projects.
Quaid-e-Azam International Hospital (QIH) is a 400-bed hospital. The hospital provides a broad range of secondary and tertiary care, including diagnosis of disease and team management of patient care.
I am managing/directing IT and sub departmental services with international experiences of strategic visions of international standardization, rehabilitation& upgrading strategies, and a road map of effective and proactive support services.
Functioning collaboratively with various HoD/Directors, communications, IT vision and strategy across all levels of the organization, and built agreements around key initiatives and projects.
Developing/transforming IT toward digital technologies. Implemented the most appropriate and effective IT organizational design to support and engross with the business.
Maintained oversight of all IT projects like Qmedix(HIMS), ensuring that obligations are properly planned, staffed, monitored and reported.
IT Team development, evaluation and retain a highly-qualified team of IT professionals. Developed a culture of innovation, transparency, and accountability in IT. Maintaining and implementing a plan that provides for succession and continuity in the most critical IT management positions.
IT Operations Knowledge of a range of vendor technology solutions; able to select and integrate the most appropriate technologies to support the business, demonstrated the ability to design and implement comprehensive approaches to cybersecurity and risk management. Experienced designing and managing an effective IT governance framework across the spectrum of IT service delivery.
Directing the design, planning, implementation, and maintenance of the computing infrastructure that supports the company’s operations and business applications with the following 10 sub-departments in IT.
• Datacenter: Heavily equipped with 10 base machines, 30 different virtual servers machines including AD, File, PACS, Proxy, SAN and backup servers. CISCO 3rd layer switches 3750 for access level and CISCO WS6905 as a core switch to handle more than 1500 Nodes. Trend Antivirus system, Firewalls both software and hardware for a comprehensive enterprise information security program to ensure the integrity, confidentiality, and availability of relevant data.
• IT Network and Support Department: IT Help desk and Support services for systems& networks to 500 Computer nodes/ laptops/MAC books, Wi-Fi services to more than 1500 users including android and iPhone devices. Established appropriate service levels and the processes to ensure that KPIs are met.
• Software Team (Medix): Old software Medix (HIMS) developed in the Oracle 9i database with limited up-gradation capabilities. Responsible for providing the streamlined Medix support and services throughout the hospital (for 300 Users).
• Software Team( Qmedix): Leading the software team for the development of our own in-house HIMS named Qmedix developed in Asp.net and SQL server, it is successfully tested and deployed in our key departments like OPD, IPD, IT, Account, FNSD, Labs &Radiology.(Currently 200 users)
• Communication Department
• CCTV Department:
• Photocopy Department
• Procurement Department
• Biomedical support
• Research & Development Department
Leading IT head at (Confidential/disclose at the time of interview) for Telenor, Careem and Pakistan Tabaco Corporation Projects, comprising more than 300 Node presently. Managing network operations, network management/monitoring/ troubleshooting, Support for VPNs, DPLCs links, switching, firewall systems.
• Managed & maintained IT Operations, Infrastructure, Projects, Application, IT Helpdesk Support, Task assignment/distribution & training to IT Team, reporting and all kind of documentation.
• Managing Network & Systems, mobile & Mac devices configurations, troubleshooting related to IT queries/problems, installation of routers, switches, video conferencing equipment, network printers, setting shared drives access & drop box for users and all other required IT related tasks.
• Network and Security Management, traffic monitoring, scanning & sniffing tools for network security. Valuate routing, firewall, networking, wireless, and other equipment to determine the best solutions.
• In charge of the procurement process & related staff, all activities and aspects of the procurement function while helping to develop a best practices purchasing program for the company