As a Senior Branch Service Officer at Meezan Bank Limited, I have gained a wealth of experience and knowledge in the banking sector. My key responsibilities include leading a team of customer service representatives to ensure excellent customer service is provided at all times, managing customer complaints and concerns, and ensuring compliance with all regulatory policies and procedures. Additionally, I am responsible for overseeing cash management activities, including but not limited to cash handling, cash deposits, and cash withdrawals.
Furthermore, I am responsible for managing customer accounts, processing financial transactions, and providing guidance to customers on a range of financial products and services. I also implement operational and security procedures to prevent fraud and security breaches and maintain an accurate record of transactions.
My role at Meezan Bank Limited has enabled me to develop exceptional communication, teamwork, and leadership skills as I work closely with various teams in the organization to achieve our goals and objectives.
I hold an MBA Executive degree from COMSATS institute of information technology Islamabad Multan, completed in January 2018. This degree program equipped me with advanced knowledge and skills in management, leadership, strategic planning, and decision-making. I am adept at analyzing complex business situations, identifying problems, and creating effective solutions. My education focused on various aspects of business administration, including marketing, finance, operations, and human resource management. Furthermore, it provided me with practical exposure to real-world business challenges. With this comprehensive education, I am confident in my ability to make valuable contributions to any organization that I join.
I have a Bachelor's degree in Commerce (B.com) from International College of Commerce Multan, completed in October 2013. With my degree, I have gained a strong understanding of various aspects of business such as finance, accounting, and economics. I have also been exposed to critical thinking, analytical skills, and problem-solving techniques that have equipped me with the ability to analyze complex business situations and make informed decisions. Additionally, my education has imparted excellent communication, interpersonal, and team-building skills that I can apply in the workplace to foster productive relationships with team members, stakeholders, and clients.
I hold a degree of FSC (Intermediate) which was acquired from the esteemed Government Emerson College, Multan in 2011. This qualification has given me a solid foundation in the areas of science, mathematics, and technology, paving the way for my personal and professional development. Throughout my academic journey, I developed a keen interest in research and problem-solving, which I have continued to pursue in the workplace. My degree has equipped me with the knowledge, skills, and expertise to make valuable contributions in a range of fields, and I look forward to applying these abilities in my future endeavors.
I am an ambitious and motivated individual who has completed a Matric degree from Government Model High School in Multan in August 2009. Through my education, I have gained a strong foundation in a range of subjects including mathematics, English, Urdu and science. I have developed excellent critical thinking, problem-solving, and analytical skills which I am confident in utilizing in any area of work. My passion for continuous learning and attention to detail has enabled me to excel academically and in practical application. I am dedicated to making a meaningful contribution to any team or company in which I am employed.