I see myself as a responsible and motivated student always aiming for the highest possible results thus achieving great job as well as personal satisfaction. Even under immense pressure situations I am capable of being focused whereby thru my energy and self motivation I inspire others to improve their own performances. A strong decision maker I believe in team- work new opportunities and growth for the company since this goes hand in hand with personal achievements and prosperity.
Managing customers query on calls & chats related to our products TCS Hazir Sub Kuch, TCS Hazir Pick up & Yayvo.com
Communicating on emails with the management in order to resolve problems of customers and delay in deliveries
Team coordination on daily basis for new udpates
Team meeting on weekly basis for better improvement in customer services
Striking deals with the customers on Auction Vehicles
Managing customers after sale query email and calls
Building report for improvement in terms of building rapport with the customer
contractual basis of 12 months to promote the club awareness, to grow membership sale growth, to organize annual picnic/seminars/parties/golf tournaments for corporate clients, to provide best possible customer services to the club members in order to build rapport and sustain their satisfaction level.
Managing customers claims on Sales Force
Assisting customers query emails & calls
Coordinating with the team on daily updates
Building report in the end of the month for improvement in customer services
Resolving escalated issues
Senior Supervisor, Have to manage all the foreign guests, guiding them for each and everything e.g about karachi, about sheraton, places to hangout, Places to shop and etc.
Producing article with zero plagirism
Worked as a photographer, creating content with the production team.
Completed my BS (Media Sciences) in the field of TV & Film Making.
Completed my intermediate program privates in Commerce field