Develop and communicate vision and expectation levels of team members; relating them to corporate vision and strategic direction.
Manage the successful integration of multi-disciplined team functions including underwriting, loss prevention, AR analysis, customer service and administration.
Define and develop team member roles, responsibilities and accountabilities.
Looking for potential principals to widen business activities and Join in making company strategy plans
Consistently provide feedback and communication to team members related to company and business performance.
Empower team members to make decisions based on established criteria.
Select, coach, and retain qualified staff.
Assess individual business and technical performance using results-based measures. Provide training and development opportunities where needed.
To keep liaison with all Operational Managers in order to run all departments in healthy atmosphere and to coordinate with them to implement Rules, Regulations, Policies, Procedures, and all other applicable laws as presently enforced up to the required standard.
Ensure operational compliance with best practices and quality assurance standards.
Provide coordination between business team members and technical specialists to remove obstacles to effective performance and success and provide feedback to technical specialists.
Participate in corporate strategic planning. Develop and execute related business plans to retain and grow the book of business and to achieve profit and loss financial results.
Partnering with different managers to address outstanding issues and achieve overall company business goals and objectives.
Develop and execute strategies to integrate policy and claim objectives.
Measure overall business results against defined success measurements.
Apply business policies, practices and procedures.
Make operating decisions needed to achieve business results.
Present business results and initiatives to the Board of Directors.
Meet with Practice Owners and/or agents as needed.
Respond to general service calls.
Control budget and expenses within business unit in order to ensure the profitability.
To lead in preparation of concurrent implementation of Medical Billing Accounts and to ensure clients meet projected timelines and objectives.
Assess needs and issues that arise during implementation and develop resolutions or recommend specific solutions such as alternate methods and procedures, changes in processing methods and practices, or redesign of processes.
Provide customers with detailed instructions over the phone, email or via remote session.
Conduct role-based product training to office staff and physicians via remote session
Serve as the main point of contact for clients, proactively identify, troubleshoot, and resolve implementation problems.
Preparing progress reports for measurement and post assessment of each project timeline; communicate barriers to success and maintain lessons learned log
Work with Medical Billing team to provide recommendations for services and support improvements
Encourage staff and clients adoption of and satisfaction with services
Refine and develop necessary implementation and training materials
Provide expert guidance to address critical and outstanding issues impacting the implementation
Major responsibilities are to ensure all processes of Product Development by Coordinating in Software Production that it is Sellable, Shippable, Supportable, and Scalable.
I use to Co-Ordinate with CEO in conducting market analysis by obtaining market and client specifications, requirements and customizations.
Managing the product’s overall design and ensures that the product addresses the needs of client or target the audience.
I use to coordinate in Process Management by Liaison between Technical Team and Business Development Team.
Creating functional specification documents to ensure parallel vision between marketing and engineering.
Managing the product development process from marketing conception to final technical development.
Overseas all Business Operations activities including Medical Billing, Accounts Receivables, Collections, Human Resources and other processes.
Key performance objectives include accuracy and compliance with Patient Billing to Government & Private Insurances. Assuring to get No Fault in Collection goals.
Communicates regularly with clients, handling their issues and providing them with adequate solutions.
Manages staff performance, salary planning, training, development, hiring and placement.
Overseas the Revenue Cycle Process including days outstanding, denial/rejection, coding, billing, deposits, payment posting and collections.
Provides quality in Provider Credentialing and Contract negotiations with different Insurances.