Ensure adequate antivirus protection & solutions are maintained and updated. · Installation and maintenance of all systems within client’s digital environment. · Managing office IT contracts with specialist technology companies. Modify Oracle database structures as required. Responsible for disaster recovery, closing security loopholes and access levels. Transferring files from paper to electronic records.
Building, configuration and troubleshooting of server and desktop hardware. Identify and recommending improvements for E-mail applications. Maintaining maximum availability of supported services for users. Obtaining quotes for supply of goods and services from suppliers. Producing documentation on operational, system procedures & guidelines. Providing advice on selection and purchase of IT equipment.
Carrying out database updates. Creating a filing system that is simple, easy and manageable. Ensured workshop operations were in accordance with Health, Safety and Environmental standards. Ensuring personnel files are up to date and secure. Managed daily operations of workshop to perform vehicle repairs and deliveries on-time. Operated and used Volvo diagnostic computerized scan tools, VADIS, VCADS, VIDA, etc.
Accountable for office network and server. Designing, implementing and managing Active Directory. Ensuring that support calls are logged and handled effectively and efficiently. · Monitoring the progress of third-party maintenance contract suppliers. Provided backend and front-end, on and off site client support for Dell, Microsoft & Oracle. Worked on Microsoft Dynamics, MS SQL Server, Visual Studio, etc.
Drafting memos and letters. Writing up and sending out emails on behalf of the Team Leaders. In charge of the maintenance all office equipment and IT systems. Organizing both domestic and international travel arrangements. Preparing and reconciling expense reports. Supervising a team of office staff. Tracking incoming and outgoing correspondence.
Skills
Computer Networking
Management
MS Office
Visual Basic
Visual C Sharp
Certifications
Database Development using SQL Server 2008
Sep 2010
NED University, Karachi, Pakistan
Grade/Score: Pass
Database Development using Visual C# & SQL Server 2008