BE Electrical Engineer (Air University Islamabad)
Senior Operations Executive ( E-Commerence) Online sales
Team Lead Community management/Call Center
E-Commerce Operations Executive (6th June 2020 to continue)
Customer Services
Handle E-Commerce Operation www.urbansole.com.pk
Orders Confirmation, Processing, Dispatching, on daily basis using Fishry Portal and AX.
Coordination with TCS, Call Courier and M &P to make the fast shipment delivery.
Customer support through Email, Phone calls and What’s app
Increase the sale target with on time dispatching and deliver to customers
Coordination with Manager and higher management
Warehouse and online Store management
Handling of after sale services
Operations:
Customer Services/Community Management:
Worked in PTCL Contact Center (4 years) as Customer Support (Broad Band) Providing online solutions related to broadband Modem and routers.
BE Electrical Engineering
2.19/4 B
Fsc (Pre Engineering)
811/1100 A
Matric (Science) 732/850 A+