System Support Engineer
Jinnah Medical and Dental, Pakistan

Systems Engineer Job Description

A Systems Engineer is responsible for supporting equipment in a Microsoft Windows environment, from design through implementation and support. A System Engineer performs a wide variety of installation, configuration and upgrading of workstations, servers and related hardware and software in a LAN, WAN and stand-alone environment. A System Engineer provides investigation, diagnostic testing and repair/resolution of system, hardware, software and infrastructure.

PRIMARY DUTIES AND RESPONSIBILITIES:
•Complete configuration, installation and support of equipment in a Microsoft Windows environment to the specifications of client proposals •Troubleshoot and resolve computer and telephony related issues when contacted by clients by providing both on-site and remote support •Maintaining software applications, operating systems and regular maintenance. •Managing assigned projects and program components to deliver services in accordance with established objectives. •Responding to inquiries from staff, administrators, service providers, site personnel and outside vendors and etc. to provide technical assistance and support •Supervising the administration of systems and servers related network to ensure availability of services to authorized users.

Excellent working knowledge of up-to-date desktop applications •Knowledge of Windows Servers, workstations, MS Exchange, VMware, Citrix, anti-virus and other various software applications •Ability to communicate in an understandable, polite and friendly manner, both written and verbal. •Ability to work well with others, as well as independently. Attention to detail. •Strong organizational skills and ability to multi-task in a small business environment