We are seeking a customer service agent to join our team. The successful candidate will be responsible for handling customer inquiries, providing information about our products and services.
Responsibilities:
- Answering customer inquiries via phone, email, or chat
- Resolving customer issues.
- Providing customers with information about our products and services
- Processing orders.
- Maintaining customer records and updating information as needed
- Meeting customer service targets and goals.
- Matriculation minimum.
- Good communication skills
- Ability to work in a fast-paced environment
- Ability to work independently.
- Proficient in Social Media Skills.