Call Center Agents - Flight / Travel Agent
Bright Holiday & Flights Limited, Pakistan
Job Description
Responsibilities of the candidate includes:
· Handling customers inquiries and addressing their concerns
· Document the calls according to the standard procedures.
· Route calls to appropriate sources
· Manage and resolve customers complaints
· Give overview to the customers about the product
Preferred Locations:
Fateh ghar.Taj bagh, Taj pura. Cantt. Mughal Pura .GT ROAD, Hurbanspura, Pepsi stop, Jora pul ,Slamt pura, Al faisal town, Shalimar link road, Bagwan pura, Droghewala ,Canal view society, Manawa road ,Jalo road
Job Specification
Proven work experience as a Travel Agent
Excellent knowledge of computer reservations systems, GDS systems and e-travelling
Fluency in English; multilingualism is a plus
Strong sales skills and commercial awareness
Ability to interact, communicate and negotiate effectively
Sound knowledge of domestic and international travel trends
Degree in Hospitality, Travel, Tourism, Business or relevant field
Preferred Locations:
Fateh ghar.Taj bagh, Taj pura. Cantt. Mughal Pura .GT ROAD, Hurbanspura, Pepsi stop, Jora pul ,Slamt pura, Al faisal town, Shalimar link road, Bagwan pura, Droghewala ,Canal view society, Manawa road ,Jalo road