Customer Service Officer Job in Pakistan
AIM VIZ , Pakistan

Experience
1 Year
Salary
15,000 - 18,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
B.com
Total Vacancies
2 Jobs
Posted on
Sep 19, 2014
Last Date
Oct 10, 2014
Location(s)

Job Description

  • Speaking to existing customers
  • Commitment to answer the call, fax or email in a timely manner
  • Understanding customers needs to offer the most appropriate products
  • Building long term customer relationships.
  • Ensure timely resolution of queries/complaints/ loss/ damage/Back On Hires Liaising with all parts of Speedy to ensure customer satisfaction is exceeded
  • Ensure accuracy of information within all systems
  • Follow all agreed processes and procedures both Speedy and customer
  • Excellent management of Operations Schedule
  • Providing details of any major site closures or orders placed
  • Selling the benefits of new products and attempting to up-sell existing products
  • Actively looking to make improvements both personally and for the business
  • Actively suggest improvements and better ways of working

Job Specification

  • Team Player
  • Problem Solving
  • Attention to Detail
  • Excellent Customer Service Skills
  • Capable of developing strong relationships
  • Taking ownership and responsibility
  • Competent levels of IT understanding
  • Strong analytical and problem solving skills combined with excellent communication skills
  • Able to deliver excellent customer service, externally and internally

AIM VIZ

Information Technology and Services - Karachi, Pakistan
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