Position Overview:
We are seeking a dynamic and customer-focused Sales Coordinator to join our team at Chauburji Rice Store. The ideal candidate will be responsible for managing sales activities both within our store and in the market for order booking. This role requires exceptional interpersonal skills, a deep understanding of our product offerings, and the ability to create seamless customer experiences.
Key Responsibilities:
1. In-Store Sales:
- Greet customers warmly, assess their needs, and provide personalized recommendations for rice products based on their preferences.
- Demonstrate a comprehensive understanding of our various rice varieties, including their characteristics, culinary uses, and benefits.
- Handle customer inquiries, address concerns, and provide accurate information to ensure customer satisfaction.
- Process transactions accurately, handling cash and electronic payments efficiently.
- Maintain the cleanliness and organization of the store, ensuring a welcoming environment for customers.
2. Market Sales and Order Booking:
- Actively engage in the market to generate sales leads and secure orders from potential customers, including restaurants, hotels, and distributors.
- Establish and maintain strong relationships with clients, understanding their requirements and tailoring offerings to meet their needs.
- Communicate product availability, pricing, and delivery details effectively to clients.
- Keep updated records of orders, customer interactions, and sales activities.
- Collaborate with the logistics team to ensure timely delivery of orders to clients.
3. Product Knowledge and Training:
- Stay well-informed about the characteristics, origins, and benefits of different rice varieties to assist customers effectively.
- Participate in training sessions to enhance product knowledge and sales techniques.
4. Reporting:
- Compile and submit regular reports on sales activities, market trends, and customer feedback to the management team.
Qualifications and Requirements:
- High school diploma or equivalent; a degree in business or a related field is a plus.
- Proven experience in sales or customer service, preferably in a retail or food industry setting.
- Excellent communication and interpersonal skills.
- Strong negotiation and persuasive abilities.
- Basic computer literacy for handling sales transactions and generating reports.
- Self-motivated, proactive, and able to work both independently and as part of a team.
- Willingness to work flexible hours, including weekends and evenings, as required.
Benefits:
- Competitive salary and performance-based incentives.
- Opportunity to grow and develop within a reputable and customer-centric organization.
- Exposure to a dynamic and diverse customer base.
- Training and learning opportunities to enhance product knowledge and sales skills.
If you are a proactive and customer-oriented individual with a passion for delivering exceptional service and driving sales growth, we encourage you to apply for this exciting Sales Coordinator position at Chauburji Rice Store. Join us in creating delightful culinary experiences for our valued customers both in-store and in the market.