Call Center Agent
Intouch Communications (SMC-PRIVATE) Limited, Pakistan

Key Responsibilities:

• Handle Inbound customer calls professionally and efficiently.
• Provide accurate and timely information, resolving customer queries and concerns.
• Maintain detailed and accurate records of interactions in our CRM system.
• Adhere to company policies and procedures to ensure consistent service quality.

Qualifications:

• CRM Skills
• Call Handling
• Excellent communication skills in English.
• Six months of call center experience is a plus.
• Ability to multitask, stay organised, and work well under pressure.
• Basic computer proficiency and familiarity with CRM systems.

Job Rewards and Benefits