Key Responsibilities:
Develop, implement, and maintain the Quality Management System (QMS) in accordance with relevant quality standards (e.g., ISO 9001).
Ensure that QMS processes are aligned with organizational goals and objectives.
Oversee the creation, review, and maintenance of quality documentation, including policies, procedures, work instructions, and records.
Ensure documentation complies with regulatory requirements and is accessible to authorized personnel.
Plan and coordinate internal and external quality audits to assess compliance with QMS standards and regulations.
Collaborate with auditors and cross-functional teams to address audit findings and implement corrective and preventive actions (CAPAs).
Monitor and evaluate the effectiveness of quality control measures, inspections, and testing procedures to maintain product or service quality.
Implement and manage quality assurance programs and initiatives
Drive continuous improvement efforts by identifying opportunities to enhance QMS processes and efficiency.
Develop and deliver training programs to educate employees about quality standards, procedures, and the importance of quality in their roles.
Foster a culture of quality throughout the organization.
Generate reports and analyze data related to quality performance, key performance indicators (KPIs), and trends.
Use data-driven insights to make informed decisions and drive improvement efforts.
Identify, assess, and manage risks related to product or service quality.
Develop risk mitigation strategies to prevent quality issues.
5 + years of work Experience as QMS Executive
Skills:
Strong knowledge of quality management principles, standards, and methodologies (e.g., ISO 9001, Six Sigma, Lean).
Auditing and assessment skills to conduct quality audits and assessments.
Project management skills to plan and execute improvement projects.
Data analysis and statistical skills to analyze quality data and identify trends.
Excellent communication and interpersonal skills to work effectively with cross-functional teams.
Change management skills to drive adoption of quality initiatives.
Attention to detail and a commitment to quality excellence.
Problem-solving and root cause analysis skills.
Proficiency in quality management software and tools.
Regulatory compliance expertise in relevant industry standards and regulations.