As a Call Center Agent, you will play a crucial role in connecting with potential customers and providing them with essential information regarding their needs. You will be responsible for managing outbound calls, addressing inquiries, and coordinating orders for supplies.
Shift timing: 7 pm to 2 am
Location: SMCH
1. Excellent verbal communication skills in English.
3. Strong problem-solving and decision-making abilities.
4. Ability to multitask and handle stress in a fast-paced environment.
5. Active listening skills and empathy towards customer concerns.
6. Strong attention to detail and organizational skills.