Job Description: TeleSales Executive at Pro Work
About the Company:
Pro Work Technical Services is a leading service provider company in Pakistan, operating in the telecommunications industry. We specialize in providing call center services to large enterprise companies globally. Our range of services includes outbound and inbound call handling, sales generation, and customer care.
Responsibilities:
1. Handle outbound calls to potential customers, promoting our telecommunications services and generating sales.
2. Actively listen to customer needs and provide appropriate product or service information.
3. Utilize persuasive selling skills to close sales and meet assigned targets.
4. Conduct follow-up calls to ensure customer satisfaction and maintain long-term relationships.
5. Keep accurate and detailed records of customer interactions, updating the CRM system as required.
6. Collaborate with the sales team to meet overall business objectives.
1. Proven experience in a tele-sales or similar role, preferably in the telecommunications industry.
2. Excellent verbal communication skills with a confident and persuasive approach.
3. Strong negotiation and closing skills, with a focus on achieving sales targets.
4. Ability to build rapport and maintain positive relationships with customers.
5. Outstanding organizational and time-management abilities.
6. Proficient in MS Office and CRM software.