Job Description
- we need only female staff.
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
Customer Service Representative Skills and Qualifications:Customer Service, Product Knowledge,
Quality Focus, Problem Solving, Market Knowledge,
Documentation Skills, Listening, Phone Skills,
Resolving Conflict, Analyzing Information , Multi-tasking
Job Specification
Only for female .
Must have ability to get along with a broad customer base. Knowledge and experience. High level of communication skills using all methods email, phone etc. Experience with Point-of- After Sale & computerized inventory systems or the ability to quickly learn
Must have ability to learn. Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking