Assistant Manager
Talent Rooters, Pakistan

• Follow approved IT policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
• Prepare, install, configure, tune and test QA, production environment and maintain sales force application
• Test, update & deploy enhancements & new version of sales force application.
• Install, configure & maintain mobicontrol application to manage sales force application remotely on user’s devices
• Provide support for sales force applications by resolving issues escalated by level 1 support staff in a timely fashion.
• Liaise with users for enhancements in sales force application and communicate the same to relevant consultant for modification in the programme Conducting training sessions for users and IT support staff on sales force application
• Prepare & maintain sales force application’s operations guide for users & support staff
• Discuss these options and solutions with the user to establish the viability of implementing such solutions
• Plan phases of the software development life cycle (SDLC) for a variety of projects
• Assist in the preparation and documentation of software requirements and specifications.
• Research and document requirements of software users.
• Administer critical analysis of test results and deliver solutions to problem areas
• Liaise with network administrators, systems analysts and software engineers to assist in resolving problems with software products or company software systems.
• Administration of sales force one UDs & one backend system
• Assist in the designing and conducting of IT staff & end-user training programs to facilitate effective management and use of system applications by respective users group.
• Recommend, schedule, and perform software improvements and upgrades
• Assist in the preparation of MIS statements and periodic reports of system development activity timely and accurately to meet company's and department requirements, policies and standards

• Exposure to programming languages like Java, C#
• Expert in working with SQL queries
• Good knowledge of relational databases like SQL Server, Oracle
• Knowledge of developing test cases for testing a given application
• Good communication and interpersonal skills.
• Working on .net is must.

Job Rewards and Benefits