Restaurant Floor Manager
Gloria Jeans Coffee, Pakistan
Job Description
Proven experience of 3 to 5 years in a supervisory or managerial role within the restaurant industry.
Knowledge of restaurant operations, customer service, and food safety regulations.
Job Specification
Customer Satisfaction: Ensure an outstanding dining experience for guests by maintaining high standards of service quality, addressing customer concerns promptly, and creating a welcoming atmosphere.
Floor Management: Efficiently manage seating arrangements, handle reservations, and oversee the flow of guests to optimize restaurant capacity while maintaining a pleasant environment.
Quality Control: Monitor food presentation, portion control, and overall quality to uphold the restaurant's reputation for excellence.
Collaboration: Coordinate effectively with kitchen staff, bartenders, and other team members to ensure seamless communication and collaboration between the front and back of the house.
Inventory Management: Assist in managing inventory levels for front-of-house supplies, such as cutlery, glassware, and cleaning materials and necessary raw material to support daily operations.
Compliance Ensure compliance with health and safety regulations, sanitation guidelines, and restaurant policies to maintain a safe and clean environment for staff and customers.