Branch Service Manager
Pak Elektron Limited. (PEL), Pakistan
Experience
4 Years
Salary
35,000 - 40,000 PKR
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
Qualification
D.A.E / B.Tech (Mechanical )
Total Vacancies
1 Job
Posted on
Aug 10, 2015
Last Date
Sep 10, 2015
Location(s)
Job Description
Ensure highest level of quality service; reduce repeat repairs and response to customers & dealers.·
Monitor, control and minimize operational expenditure and manage within allocated budget.·
Visit Authorized Service Centers (ASC) on regular basis to monitor performance and provide guidance to improve service quality level.· Coordinate with Sales Teams and Dealers to ensure that all complaint are resolved.·
Ensure timely reporting & feedback to CSD HO on critical issues. Ensure availability of spare parts and maintain sufficient stock according to market requirement
Monitor, control and minimize operational expenditure and manage within allocated budget.·
Visit Authorized Service Centers (ASC) on regular basis to monitor performance and provide guidance to improve service quality level.· Coordinate with Sales Teams and Dealers to ensure that all complaint are resolved.·
Ensure timely reporting & feedback to CSD HO on critical issues. Ensure availability of spare parts and maintain sufficient stock according to market requirement
Job Specification
Ability to communicate with service staff to improve their performance.
Planning and Organizing, Managing Resources, Customer Orientation, Team Building, Communication Skills
Planning and Organizing, Managing Resources, Customer Orientation, Team Building, Communication Skills
Job Rewards and Benefits
Incentive Bonus
Leaves
Life Insurance
Medical
Provident Fund
Transport
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