Call Center Agents / Representatives
Albeer IT Solutions , Pakistan

1. Provide customer assistance and support by addressing inquiries, resolving complaints, and offering information about products or services.

2. Resolve customer issues, concerns, or complaints effectively and in a timely manner to ensure customer satisfaction and retention.

3. Communicate with customers through various channels such as phone, email, chat, or in-person interactions, demonstrating strong communication skills and empathy.

4. Accurately document customer interactions, input data into customer management systems, and maintain records of customer inquiries and issues for further analysis and follow-up.

1. A Level (Intermediate) holder.

2. Fluent or good communication in English.

3. Basic computer (mouse and keyboard) skills required.

Job Rewards and Benefits