Business Development Executive
5 Star Utilities Ltd, Pakistan

We are seeking a motivated and experienced Outbound Call Center AI Specialist to join our team. The ideal candidate will be responsible for developing and implementing AI-driven strategies to optimize outbound call center operations. This role will involve working closely with the technology team to design, test, and deploy AI-powered solutions that enhance customer interactions and improve overall efficiency.

Responsibilities:
- Collaborate with cross-functional teams to identify opportunities for integrating AI into outbound call center processes
- Develop and implement machine learning algorithms to analyze customer data and predict call outcomes
- Optimize speech recognition and natural language processing tools to improve conversation quality
- Monitor performance metrics and provide insights on how AI can enhance caller satisfaction

- Proven experience in developing AI solutions for call center operations

Freshy also can apply

Job Rewards and Benefits