Call Center Specialist
Zod, Pakistan
Job Description
Call Center Specialist - Karachi
We are seeking a dynamic and motivated outbound Call Center Specialist to join our team for Zod Business; —a thriving wholesale marketplace that connects between retailers and brands around the globe. As a Virtual Sales Specialist, you will be responsible for outbound international calling to provide sales services to potential customers. The ideal candidate should be comfortable working in flexible shifts/timings to accommodate global markets.
Responsibilities:
• Conduct outbound international calls to potential customers, promoting our products/services and identifying sales opportunities.
• Provide excellent sales services by understanding customer needs, addressing inquiries, and effectively communicating the value of our offerings.
• Work in flexible shifts/timings to cater to international time zones and maximize outreach.
• Demonstrate proficiency in English speaking, listening, and typing to ensure effective communication with a diverse customer base.
• Utilize MS Office tools for documentation, reporting, and managing customer information.
• Conduct thorough research on products, markets, and industry trends to enhance product knowledge and sales strategies.
• Collaborate with the sales team to achieve individual and team targets.
Requirements:
• Proven experience as a Virtual Sales Representative or similar role in outbound international calling.
• Ability to work in flexible shifts/timings to accommodate global markets.
• Proficiency in English speaking, listening, and typing.
• Strong knowledge of MS Office applications for efficient data management and communication.
• Excellent communication and interpersonal skills.
• Demonstrated ability to research products, markets, and industry trends.
Salary – 60k+ and commission
Location - DHA Phase 7, Karachi
Job Specification
- Strong English Communicaiton Skills
- Research Skills
- Selling Skills