We are in search of a skilled and experienced eBay Specialist who can effectively manage and optimize our eBay accounts. The ideal candidate should possess a thorough understanding of eBay's platform, marketplace dynamics, and best practices to improve our online presence and boost sales.
Responsibilities:
- Account Management:
- Monitor and manage multiple eBay accounts.
- Ensure accurate and up-to-date product listings.
- Implement strategies to improve product visibility and ranking.
Optimization:
- Conduct regular performance analysis and identify areas for improvement.
- Optimize product titles, descriptions, and images for better search results.
- Utilize eBay analytics and insights to enhance listings and increase sales.
Customer Service:
- Provide excellent customer service by addressing inquiries and resolving issues promptly.
- Manage feedback and reviews to maintain a positive online reputation.
Marketing and Promotions:
- Develop and execute marketing strategies to promote products.
- Create and manage promotional campaigns to drive traffic and sales.
Competitor Analysis:
- Stay informed about market trends and competitor activities.
- Adjust strategies based on competitor analysis to stay competitive.
Qualifications:
- Proven experience as an eBay Specialist or similar role.
- In-depth knowledge of eBay's policies, algorithms, and best practices.
- Strong analytical and problem-solving skills.
- Excellent communication and customer service skills.
- Experience in e-commerce marketing and promotions.
- Familiarity with online marketplace trends and dynamics.